Alpine Aura Trek

At Alpine Aura Trek, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book a trek with us.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address.
Travel Details: Passport details, emergency contacts, medical conditions, and dietary requirements necessary for organizing your trek safely.
Payment Information: Credit card details and billing addresses (processed securely through our third-party payment gateways).
Usage Data: Information about how you use our website, collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

To process bookings and secure permits required by the Nepalese government.
To communicate with you regarding your itinerary, payments, and general inquiries.
To ensure your health and safety during expeditions.
To improve our website, services, and marketing efforts.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with:

Government Authorities: For issuing trekking permits, TIMS cards, and national park fees.
Service Providers: Airlines, hotels, and local transport agencies involved in fulfilling your itinerary.
Emergency Services: In the event of a medical emergency, evacuation helicopters or medical facilities.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to ask us to delete your data. To exercise these rights, please contact us using the information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@alpineauratrek.com
Phone: +977 1-4412345
Address: Thamel Marg, Kathmandu 44600, Nepal